The AI receptionist that turns Zillow leads into booked showings in under five minutes
A done-for-you multilingual voice agent built for real estate agents, brokerages, and property management. It responds to inbound buyer and seller inquiries in English, Spanish, and 30+ other languages (French, Portuguese, Mandarin, Vietnamese, Tagalog, Arabic, and more) under 60 seconds, qualifies tenant applicants using Fair Housing compliant scripts, books showings straight into your calendar, and writes lead records back to Follow Up Boss, KVCore, AppFolio, or Buildium. You stop losing the Zillow lead to the agent who answered faster. You stop losing the renter who called three properties in their own language and only yours answered. You stop paying $40 per lead that dies in voicemail.
Every missed call is a job your competitor just won.
The average real estate lead receives its first callback at 47 hours. The lead that gets a callback in under 5 minutes converts at 8x the rate. Your listings, your sign calls, your Zillow flex, your Realtor.com concierge, your property management leasing line. All of it competes against every other agent in the same market who is just as slow as you are.
Built for the calls your agents cannot answer fast enough.
Every real estate team has the same call patterns. Most IVR trees kill them. The Forge Voice Real Estate agent runs them like a senior lead concierge with five years at your brokerage.
Zillow and Realtor.com Buyer Inquiry
New buyer lead hits your CRM. Within 60 seconds the agent places the first-touch call, qualifies timeline, price range, pre-approval status, and area preferences, then books a showing on your calendar. The same lead your competitor calls back 47 hours later.
Listing-Agent Sign Calls
Drive-by caller reads your yard sign or Just-Listed card. Agent captures the property address, confirms what they saw, gathers contact info and buying timeline, sends a link to the full listing, and books a showing or a callback with you. Sign calls stop dying in voicemail.
Rental Showing Scheduling
Highest-volume call type in property management, and the one most PMs butcher. Agent qualifies move date, household size, income against 3x rent rule, pet situation, and smoking, then books a showing slot with your leasing agent. Bilingual demand is enormous.
Maintenance Request Intake
Existing tenant calls about a repair. Agent confirms the unit, captures the symptom, flags life-safety items, and creates the work order in AppFolio or Buildium. Emergencies route to on-call maintenance. Routine items queue for the property manager's morning review.
Open-House Follow-Up
Attendee from last Saturday's open house calls back midweek. Agent pulls the attendee record, references their prior visit, re-qualifies timeline, and books a second-visit appointment. Follow-through without losing the context between calls.
Seller / Listing Inquiry
Homeowner thinking about listing calls for a valuation. Agent captures property address, square footage if known, target timeline, motivation, and whether they have a current mortgage payoff. Books the CMA consultation with your listing specialist, not a showing agent.
From kickoff to live lead response in seven days.
A structured launch program, not a self-serve signup. Tuned specifically for real estate and property management workflow.
Lead Workflow Discovery
Ninety-minute working call. We map lead sources, agent assignment rules, showing calendar logic, Fair Housing script requirements, and PMS maintenance triage.
Build & Integrate
We wire Follow Up Boss, KVCore, Sierra Interactive, AppFolio, Buildium, or RentManager, build the bilingual knowledge base, load your listings, and produce the custom brand voice.
Go Live
You and your broker approve the staging calls for compliance, we port or forward the line, and the agent starts responding to leads the moment you say go.
Tuned & Reviewed
Thirty days of active tuning by your launch engineer plus a written Fair Housing compliance scorecard. By day 30 the agent routes your pipeline like a senior ISA.
A complete, done-for-you real estate phone program.
You do not buy a tool. You get a ready-to-run bilingual lead response system tuned to real estate call flow, wired to your CRM and PMS, and actively optimized by the Forge team.
Lead Workflow Mapping
We sit with you and your team, document every lead source, assignment rules, showing calendar logic, commission-split disclosures, and exactly how leads move from phone to showing.
Custom Brand Voice (EN + ES + 28 more)
A single bilingual voice that matches your brokerage. Warm, professional, never pushy. Same voice greets the English buyer and the Spanish-speaking renter. Brand consistency never breaks.
Fair Housing Compliant Scripts
Every script reviewed against HUD protected-class guidelines. The agent never discusses race, national origin, religion, family status, disability, or source of income beyond what the property legally allows. Recordings retained for broker audit.
CRM + PMS Integration
Follow Up Boss, KVCore, Sierra Interactive, Chime, LionDesk, BoomTown, AppFolio, Buildium, RentManager, Yardi Breeze, or a custom webhook. Lead records sync and showings hit the calendar before the caller hangs up.
Live Command Center
Your Forge dashboard. Real-time calls, bilingual transcripts, booked showings, lead-source attribution, and speed-to-lead tracking. Team seats for agent, broker, and property manager.
30 Days of Active Tuning
Your launch engineer listens to calls daily, adjusts qualification phrasing, retrains on edge cases, flags compliance concerns. By day 30 the agent qualifies your pipeline the way a senior ISA would.
Tenant Qualification Flows
Property management gets its own flow. Income, move date, occupants, pets, smoking, credit consent. No protected-class questions. Prequalified leads start an application in your PMS automatically.
Maintenance Emergency Routing
Life-safety maintenance calls page the on-call tech within seconds. Routine work orders create tickets in AppFolio or Buildium. Your property manager stops drowning in 2 AM leak voicemails.
Monthly Compliance & Conversion Review
Thirty-minute working call with your Forge strategist. We review speed-to-lead, showing-book rate, application starts, plus Fair Housing audit notes. Written scorecard, prioritized action list.
Priced for teams that refuse to lose another lead to voicemail.
Simple monthly retainer. Usage passthrough at a flat rate, no per-call surprises.
- 1,000 included minutes / mo
- 1 location
- English and Spanish native
- One CRM or PMS integration
- Email lead brief after every call
- Live dashboard, one seat
- 2,000 included minutes / mo
- Up to 3 locations
- Custom brand voice clone
- FUB and AppFolio, or KVCore and Buildium
- Fair Housing compliance audit
- Missed-call recovery campaigns
- Live dashboard, five seats
- Custom minute pool
- Unlimited offices
- Outbound first-touch campaigns
- Commercial and leasing intake flows
- Priority human escalation tier
- Dedicated strategist, weekly review
Guarantee
If the agent does not book at least 18 confirmed showings in month one, month two is on us.
Not a refund gimmick. An outcome commitment. We track every responded lead, every booked showing, every prequalified tenant in your dashboard. If the agent does not hit the booking threshold we agree on during discovery, the next month of retainer is waived while we keep tuning.
We only take on brokerages and property managers we believe we can win for. If discovery shows it is not a fit, we will tell you before you sign.
Refer a brokerage or PM. Get paid every month they stay.
Real estate coaches, brokerage consultants, ISA services, transaction coordinators, and PMS integrators. Send us real estate or property management clients and we split the profit with you fifty-fifty for the lifetime of the account. No cap, no sunset, no quarterly reset. You bring the trust, we run the product, both sides win.
Applications reviewed within 48 hours. We approve partners we believe can win. Once approved, you get a unique referral link, the full asset vault, and a Slack channel with our team.
Apply to the Program →Frequently asked, honestly answered.
Does it integrate with Follow Up Boss, KVCore, Sierra Interactive, AppFolio, Buildium, or RentManager?
Yes. We wire the agent directly into Follow Up Boss, KVCore, Sierra Interactive, Chime, LionDesk, BoomTown, AppFolio, Buildium, RentManager, Yardi Breeze, or a custom webhook. Lead records sync, showings write back to your calendar, and rental applications start in your property-management system before the caller even hangs up.
Is the agent Fair Housing Act compliant?
Yes. The agent is scripted to never discuss protected classes, never steer based on family status, race, national origin, religion, disability, or source of income beyond what the property itself legally allows. It asks only legally permitted qualification questions, and every call is recorded and stored so your broker can review compliance on demand. We run a quarterly Fair Housing audit on live call samples.
How fast does it respond to new Zillow and Realtor.com leads?
The agent answers inbound calls in under one second. For web leads and sign-call forwards, the agent places the outbound first-touch call within 60 seconds of the lead hitting your CRM. Speed-to-lead under five minutes has been repeatedly shown to double contact rate versus the industry average of four hours, and the Forge agent is faster than any human ISA can staff.
Can it qualify prospective tenants for property management companies?
Yes. The agent runs the qualification questions you configure: gross monthly income for the 3x rent rule, move-in timeline, number of occupants, pet situation, smoking, and credit screening consent. It never asks about protected classes. If the caller prequalifies, it books a showing and starts the application in AppFolio, Buildium, or RentManager.
How does it handle commission-split disclosures for co-op agents?
Co-op commission logic is configurable per brokerage. If a buyer agent calls to ask about commission structure on a listing, the agent reads your disclosure word for word, logs the agent and MLS number, and routes the inquiry to the listing agent. Nothing off-script, nothing out of compliance with your broker's policy.
Can it handle Spanish-speaking renters and buyers?
Yes. The agent answers Spanish-speaking callers on the first word in natural regional Spanish. In most metros, 30 to 50 percent of rental-listing calls come from Spanish-first tenants. Without bilingual coverage, property managers lose those leads entirely. With it, you book the showing while the tenant is still on the line.
How does it route emergency maintenance requests for property managers?
Property management gets a separate call flow. The agent confirms the tenant's unit, the property name, and the nature of the issue. Life-safety emergencies like no heat in winter, flooding, fire, or gas smell get SMS-blasted to your on-call maintenance tech within seconds. Routine requests create a ticket in AppFolio or Buildium and email the property manager the next morning.
How fast does the agent go live?
Most brokerages and property managers are live on a forwarded number within 5 to 7 business days. We ingest your listing inventory, qualifying scripts, showing calendar, and CRM, you review sample calls, then we port the line.
Can I keep my existing office number?
Yes. You either forward your existing number to the Forge Voice number we provision, or we port it fully. Caller ID, voicemail fallback, and team routing continue to work. Your clients still dial the same number. For Zillow and Realtor.com tracking numbers, we write back call data to your CRM with source attribution intact.
How is this different from a regular ISA service?
A human ISA service works 9 to 6 and reads a script. The Forge Voice Real Estate agent works 24/7, answers on the first ring in Spanish or English, runs Fair Housing compliant qualification flows, writes back to Follow Up Boss or AppFolio directly, and does it for a flat monthly fee that does not scale with call volume. You stop paying $8 per lead dialed whether they answered or not.
See the rest of the Forge stack.
Forge Voice is one product in a suite built for service businesses that want to stop losing revenue to operational drag.
AI SMS + Web Chat
The text-side twin to Forge Voice. Same intake, over SMS and website chat.
Client Document Vault
Secure client portal for leases, disclosures, applications, and closing docs.
General Voice Page
The full Forge Voice product in 30+ languages. Any service vertical.
Back-Office Automation
Transaction coordination, invoicing, reminders, and review collection for brokerages.
Stop losing the Zillow lead to the agent who answered first.
Call the Forge Voice demo right now. Talk to the real estate agent. Ask it about a Spanish-speaking renter looking at a 3-bedroom. When you are ready, claim your launch slot.