The answering service for Rome and Floyd County after-hours calls.
Forge Voice is an AI receptionist built for Rome home service pros, salons, med spas, and any local business that lives or dies by the phone. English, Spanish, and 30+ languages. Books jobs into your calendar. Under a second to pickup. Never sick. Never off.
Why Rome, GA needs this
The math is especially brutal in NW Georgia.
Rome sits where the Etowah and Oostanaula meet to form the Coosa, which is also roughly where the Atlanta chains stop bothering to send a truck. When a plumber, roofer or HVAC tech in Floyd County takes a call at 7pm on a Friday, they are competing against companies that already staff an overnight answering desk. The customer does not care who is bigger. They care who picks up.
An after-hours call that goes to voicemail in Rome does not wait until morning. It travels down I-75 to whoever answered first. Forge Voice takes those calls at 3am, in English or Spanish, qualifies them against your own intake questions, and books them onto your calendar for your Rome shop before the caller reaches the next listing.
Most answering services still miss after-hours calls and cannot hold a conversation in Spanish. Forge Voice starts at $297/mo, answers in one ring, and speaks 30+ languages including fluent Spanish for the tenant call your dispatcher used to lose.
What Forge Voice does that a call center will not
Six things human answering services cannot match.
Answers in under a second
Every call. First ring. 3 AM Sunday morning is treated the same as 2 PM Tuesday. No queue. No hold music. No dropped call.
Speaks 30+ languages fluently
Spanish, French, Portuguese, Mandarin, Vietnamese, Tagalog, Arabic, and 25+ others. Not translate-a-menu Spanish - real, conversational, book-a-job Spanish.
Writes into ServiceTitan, HCP, or Jobber
New job appears on your dispatch board the moment the caller hangs up. No dispatcher retyping. No lost pink slips.
Emergency triage built in
No heat with a baby in the house. Roof leaking during a storm. Drain backing up into the tub. The voice agent knows the difference between routine and emergency and routes accordingly.
Never has a bad day
No coffee-not-kicked-in-yet. No got-yelled-at-by-the-last-caller. Every call gets the same warm, competent, professional receptionist voice.
Captures marketing attribution
The voice agent asks how they heard about you every time. Google, Facebook, Angi, referral, truck sign - you get real data on where your best leads come from.
Pricing
One line. Fair.
Voice Pro: $497/mo. 1,000 minutes/month included. $0.25/min overage. One location. Includes ServiceTitan, Housecall Pro, or Jobber integration built during onboarding.
Voice Scale: $897/mo. 2,500 minutes. Up to 3 locations. Priority support.
Voice Enterprise: Custom for multi-location, franchise, or dedicated concurrency requirements.
30-day money-back guarantee. If the voice agent does not pay for itself in month one on recovered calls, refund.
FAQ
Common Rome questions.
How is this different from a traditional Rome answering service?
Do you serve businesses outside of Rome?
How long to go live for a Rome business?
What industries do you support?
Can the voice agent speak Spanish on the call?
Serving all of Northwest Georgia
Forge Voice answers for shops across the region.
Ready to stop losing after-hours calls?
Book a free scoping call
from Rome, GA.
30 to 45 minutes. Zoom or in person if you are within driving distance of Calhoun. Free. No pitch.
Book a scoping call