Forge Voice picks up every call in English, Spanish, and 30+ other languages, qualifies the lead, books the job on your Housecall Pro calendar, and writes the customer record into Housecall Pro before the caller hangs up. Built for the contractors who actually run their dispatch on HCP and cannot afford to lose a no-AC call to the next number on the list.
Five steps from "the phone rings" to "the job is on the schedule." No voicemail to type, no callback to chase.
Forge Voice picks up on the first ring, 24/7, in the caller's first language.
Captures customer name, address, service type, urgency, and callback number.
Reads your Housecall Pro availability and offers the caller real-time slots.
Creates the customer in HCP, writes the job, books the visit, attaches the transcript.
Texts the caller their confirmation. Your tech rolls out with full context.
Generic answering services type voicemails into HCP an hour later. Forge Voice writes the structured job in real time, so your dispatcher and your tech see the same thing your front-desk would have typed if they were sitting at the desk. The 30-day engineer-tuned onboarding means a real Forge engineer listens to every call your agent takes for the first month and tunes the script for your trade vocabulary so it sounds exactly like your office.
Yes. After the caller hangs up Forge Voice creates a job in HCP with the customer record, service type, address, requested time, and the full call transcript attached.
Yes. Reads your team's availability, offers two or three real time slots, locks the slot the caller picks, and writes the job back.
Forge Voice tags emergency calls with your urgency rules and routes them to your on-call tech via SMS within 30 seconds.
24 to 48 hours from sign-up to a live phone line.
Yes. Forge Voice routes by ZIP code or service area. Multi-location pricing is on the Scale tier.
Hear it answer your number and write a real Housecall Pro job in front of you.
See Forge Voice Call (706) 981-6655